Explore our collections, choose the pieces that reflect your style, and proceed to the shopping cart. Each order begins a process dedicated exclusively to you.
02 Custom creation
Your order activates our artisanal ritual: meticulous leather selection, precise cutting, technical roughing, detailed trimming, careful preforming, and exceptional finishes. This process, which honors centuries-old traditions, requires 8-12 business days to achieve the perfection you deserve.
03 Personalized shipping
We deliver your creation through trusted carriers. You'll receive a tracking code to monitor your handmade piece's journey to your door.
04 Satisfaction Guarantee
Your happiness is our priority. We offer a full size guarantee with adjustments or exchanges at no additional cost if the shoe doesn't fit your feet perfectly.
05 Dedicated attention
Our team is always available to assist you. If you have any questions or concerns, please contact us directly via WhatsApp for an immediate and personalized response.
Frequently Asked Questions
How do I know what size to choose for my handmade shoes?
We recommend choosing the same size you normally wear. We include a sizing guide with each product so you can compare your foot length. If you have any questions, please contact us via WhatsApp and we will personally advise you. Remember, we offer a size guarantee, so your choice is always protected.
How long does it take to make my custom shoes?
Each pair of Open House shoes is handcrafted within 8 to 12 business days. This time allows us to carefully select the leathers, cut, trim, preform, and finish them with the attention to detail that distinguishes our craftsmanship.
What makes Open House leather different from other brands?
We exclusively select premium, first-cut Colombian leathers, tanned using environmentally friendly processes. Our leathers undergo strict quality control that evaluates texture, flexibility, and durability, ensuring a product that develops a unique and personal patina over time, maintaining its elegance for years.
Can I customize the color and finish of my shoes?
Absolutely. Personalization is at the heart of our mission. You can choose from our color palette or request a specific shade. We also offer different finishes, textures, and decorative details. Each order can be tailored to your preferences, making your footwear truly unique.
What should I do if I need a size exchange?
If your shoes don't fit perfectly, simply contact us via WhatsApp or email within the first 15 days of receiving your order. We'll arrange pickup and send you the correct size at no additional cost. Your satisfaction and comfort are our priority.
How should I care for my handmade shoes to maintain their appearance and durability?
To preserve the beauty and longevity of your handcrafted footwear, we recommend:
Use cedar shoe trees when not in use.
Clean regularly with a soft cloth
Apply scalp moisturizer every 2-3 weeks
Protect them from excessive humidity
Alternate its use with other pairs
We offer a line of specific leather care products that will extend the life of your investment.
Do you ship internationally?
Yes, we ship our handcrafted footwear worldwide. Delivery times vary by destination (generally 5-15 days in addition to manufacturing time). International shipping costs and possible import taxes will be calculated at checkout.
What payment methods do you accept?
We work with PayU Latam, allowing you to make secure payments through:
International credit and debit cards
Bank transfers
Cash payments (in selected countries)
Digital wallets
All transactions are protected with advanced encryption technology to ensure the security of your financial information.
A history of passion and mastery
At Open House , every creation tells a story. As founder, after years of collaborating with prestigious international brands, I decided to bring to life a vision where Colombian craftsmanship would reach its fullest expression.
For a decade, my hands and those of a select group of artisans have perfected the art of creating the highest quality footwear. Each pair of loafers, driving shoes, and luxury shoes we craft represents the perfect fusion of centuries-old traditions and contemporary design.
We meticulously select the finest Colombian leathers, apply techniques passed down through generations, and add details that transform each piece into something unique. We don't just create footwear—we sculpt extensions of the wearer's personality.
Open House is, as its name suggests, an open space for you. A place where customization and excellence meet, where each product is individually conceived with the dedication and wisdom that only human hands can offer.
I invite you to experience the difference that only true craftsmanship can bring.
Each pair of Open House shoes embodies our philosophy: uncompromising excellence, respect for the environment, and the dignity of Colombian artisanal work. We don't mass produce—we create legacies, one by one.
This is our story, one that continues to be written with every stitch, with every unique piece that leaves our workshop.
